Acceptance

By accessing or using zervalia.com, you agree to comply with these Terms of Use and applicable law.

Website Purpose

zervalia.com provides ecommerce functionality and information relating to tennis equipment, court accessories, training tools, recovery accessories and club-lifestyle products.

Permitted Use

You may browse products, review product information, place legitimate orders, access policies and contact Customer Support.

Prohibited Conduct

• Fraud or impersonation.
• Unauthorized system access.
• Introducing malicious software.
• Interfering with website functionality.
• Submitting deliberately false payment or order information.
• Unlawfully copying protected content.

Sports Content

Product descriptions, training suggestions and lifestyle content are general information and do not replace individualized coaching, medical advice or professional sports guidance.

Product Images

Product images are intended to represent general appearance. Actual colors and proportions may vary slightly because of screen display, photography and normal production variation.

Fit & Compatibility

Customers remain responsible for checking dimensions, size and compatibility information relevant to rackets, covers, bags, grips, caps and other accessories.

User Reviews & Content

If you submit a review, photograph or other material, you are responsible for ensuring that you have the right to provide it.

Intellectual Property

Original website text, graphics, branding, product photography and layouts may be protected by intellectual-property rights.

Third-Party Services

The store may use third-party providers for ecommerce, hosting, analytics, payments, shipping, fraud prevention and related functionality.

External Links

Third-party websites operate independently under their own terms and privacy practices.

Website Availability

Temporary interruptions may occur because of maintenance, technical issues, network problems or third-party service interruptions.

Security

You may not attempt to bypass website protections or access technical systems without authorization.

Updates

Website functionality, product availability and these Terms may be updated from time to time.

Mandatory Rights

Nothing in these Terms excludes rights that cannot lawfully be excluded.

Contact

Email: service@zervalia.com
Phone: +8613701382500
Customer Service Hours: 8:00 AM – 10:00 PM Daily